Welcome to Metanoia support. This page is here to help with any questions, issues, or feedback you may have about the Metanoia meditation app. We're here to ensure your experience is smooth and meaningful.
If you need assistance, have questions, or would like to report an issue, please reach out to our support team at [email protected] We typically respond within 24–48 hours and will do our best to resolve your inquiry promptly.
You can also reach us directly at [email protected]
How do I access premium content?
Premium content becomes available once you subscribe through the app. After subscribing, simply restart the app and all premium meditations and features will be unlocked.
I'm having trouble with audio playback. What should I do?
First, ensure your device volume is turned up and that the app has permission to play audio. If issues persist, try closing and reopening the app, or reinstalling it. If the problem continues, please contact support.
How can I cancel or manage my subscription?
Subscriptions are managed through your device's app store settings. For iOS, go to Settings > Your Name > Subscriptions.
Is my data safe?
Yes. We take your privacy seriously and use industry-standard security measures to protect your information. We do not sell or share your personal data with third parties.
We respect your privacy and are committed to handling your personal data responsibly. Any information you share with us is used solely to improve your experience and provide support when needed.
We're here whenever you need us. Please don't hesitate to reach out with any questions or concerns.